TERMS AND CONDITIONS

Product and Sales


All products listed on www.oxyplant.in and prices are subject to change from time to time.
Oxyplant (Oxyvin Technologies (OPC) Private Limited) reserves the right, at any time, to modify, suspend, or discontinue the sale of any product or services with or without notice.
The product specifications (weight, size, color etc.) mentioned with the product photos displayed are only approximate. There may be a slight variation in the pictures and the respective products.



Order, Payment and Delivery


You will receive an email confirming the order on the provided email address after you place the order.
Please contact our customer care if you have not received the Order Confirmation e-mail after placing the order.
If you have made duplicate orders by mistake, please inform us duplicate orders as soon as possible, We will refund the duplicate order only if the order has not been shipped.
Orders are shipped as per the delivery date agreed at the time of order. We are not liable for any delay in delivering the product by courier agency
You will receive a Delivery Confirmation e-mail and SMS when your order has been delivered.



Cancellation Policy


Cancellations will be considered only if the request is made within 24 hours of placing the order. However, the cancellation request will not be entertained if the orders have been shipped.



Exchanges


We do not accept plants exchanges.



Returns


We do not accept any returns of live plants



Damaged Products and Refund


If the plant or pot is damaged during the transit, you can call us and inform the same. You may need to take photographs of damaged product and send these to sales@oxyplant.in. We will either deliver a new product or refund.